Ombudsman service is an independent source of information, explanation and analysis of the Public Broadcaster’s programs and adherence to European standards and practices of broadcasting programs’ development.
Ombudsman is a mediator who handles complaints between a televiewer /radio-listener or a group of people and the Broadcaster. Ombudsman replies to the questions of TV viewers and Radio-listeners, receives and reviews complaints from people.
“Ombudsman” was first used in its modern sense in 1809 when the Swedish Parliament established the office of Justitieombudsman, who was to look after citizens’ interests in their dealings with government.
Later, in 1988, a similar service was established in media in France. It was a real "explosion” that caused the appearance of similar services in other world countries.
Ombudsman is a mediator who handles complaints between a televiewer /radio-listener or a group of people and the Broadcaster. Ombudsman replies to the questions of TV viewers and Radio-listeners, receives and reviews complaints from people.
“Ombudsman” was first used in its modern sense in 1809 when the Swedish Parliament established the office of Justitieombudsman, who was to look after citizens’ interests in their dealings with government.
Later, in 1988, a similar service was established in media in France. It was a real "explosion” that caused the appearance of similar services in other world countries.
